Terms and Conditions

14-Day Return Policy

• Timeframe: You have 14 days from the date you receive your purchase to return it.
• Condition for Return: Your item must be:
  • Unused and unopened
  • In the same condition as you received it
  • In its original packaging
• How to Initiate a Return: Contact our customer service at desk@clearskinamerica.com for details on how to proceed.

Exchanges

• We offer replacements for items that are defective or damaged.

Cancellations and Returns

• Restocking Fee: A 10% fee applies to cancellations and returns to cover:
  • Credit card processing
  • Preparation costs for shipping or pickup
  • Exceptions: The fee might be waived in cases of defective items or errors on our part.
• Return Shipping:
  • You can return items by mailing them back at your expense or bringing them to our store (if you live nearby).